faqs
Frequently asked questions
Got Questions? We Got Answers
Planning a visit to Haunted Trails Joliet? Find answers about admission, parking, FUN Cards, food policies, attraction requirements, accessibility, birthday parties, weather and more. For current park hours or outdoor attraction availability, visit our Hours page or call 815-722-7800.
Not at all! Haunted Trails Joliet has provided family fun since 1988. The park features a playful Halloween theme, but it is not a haunted house and does not feature frightening actors or intentional scares.
Haunted Trails Joliet is located at 1423 N. Broadway, Joliet, IL 60435, on Route 53 approximately one block south of Theodore Street. Get customized directions to the park through Google Maps., Get Directions to Haunted Trails Joliet..
There is no general admission fee, and parking is free. Haunted Trails Joliet offers pay-as-you-play entertainment using FUN Cards for eligible arcade games, rides and attractions. Visit our Attractions page for current pricing and our Specials page for available food and entertainment offers.
No. Parking is free for all guests.
Requirements vary by attraction. Miniature golf and the Monsters’ Tomb Game Room do not have general height requirements, but individual rides, go-kart tracks and other attractions have specific age, height and safety rules. Review the requirements on each attraction page before your visit.
Yes! FUN Cards for the games and attractions do not expire, unless they were purchased as part of a special promotion where certain time/date restrictions apply.
Sorry, we do not allow outside food to be brought into the park, with the exception of a birthday cake for reserved birthday party packages.
We accept cash, VISA, MasterCard, Discover and American Express. Sorry, no personal checks accepted. ATMs are located on site for your convenience.
Why yes! You can visit our Burbank Haunted Trails, located at 79th St. and Harlem Ave., which also offers year-round indoor/outdoor family fun. Our Enchanted Castle, located in Lombard, offers 60,000 sq. feet of all-indoor family entertainment!
The Monsters’ Tomb Game Room, Charmin’ Charley’s Restaurant and many common areas of the park are wheelchair accessible. Individual rides and attractions have different boarding and safety requirements. Please call 815-722-7800 before your visit if you have questions about a specific attraction or accommodation.
Yes, you can redeem redemption points won at any of the three parks at the park of your choice. In fact, saving and combining points you’ve won at our other parks is a great way to get better prizes.
Yes. Haunted Trails supports qualifying schools and charitable organizations through donation and fundraising opportunities. Organizations seeking a donated prize or certificate may review the Donation Request Program. Groups interested in raising money through an event, FUN Card sale or attraction-wristband program can explore our Fundraising Opportunities.
If outdoor attractions close because of weather during your reserved event, our team will explain the indoor substitutions or arcade gameplay provided under your package. Outdoor attractions will reopen when weather and operating conditions allow.
Yes. Two-seat go-karts are available on Trails Raceway. Passengers must be 36 to 53 inches tall and ride with a paying driver who is at least 16 years old. All guests must follow posted safety requirements.
Join the Haunted Trails E-Club and Receive a Buy One Get One FREE Attraction
We do not sell, rent, or lease our contact data or lists to third parties
